Patient Safety


Patient’s Bill of Rights

We at Texas Health Harris Methodist Hospital Southlake believe that the protection and support of the basic human rights of freedom of expression, decision and action are important to the healing and well being of our patients. Therefore, we strive to treat patients with respect and with full recognition of human dignity. Decisions regarding health care treatment will not be based on race, creed, sex, national origin, age, disability, or sources of payment.

AS A PATIENT OF TEXAS HEALTH HARRIS METHODIST HOSPITAL SOUTHLAKE:

YOUR RESPONSIBILITIES AS A PATIENT

Your contribution to your health care is vital, and you can be involved in the health care process by fulfilling certain responsibilities. As a patient, it is your responsibility to:

PROBLEM RESOLUTION

The satisfaction of our patients and visitors is important to us. If you have a concern or question you may speak with your nurse or department manager at any time. Should you have further concerns about patient rights, safety, or any other complaints or grievances, please contact Administration at 817-748-8700. You may submit a grievance without retaliation.

If you are not satisfied with resolution, you have the right to contact:

In addition, if not satisfied with resolution, you have the right to contact: